Operational Readiness & Transition Planning
Prepare your people, processes, and facility for a successful opening day
Our Operational Readiness and Facility Activation Planning team provides strategic guidance grounded in proven experience supporting healthcare facilities from initial planning through opening day. We apply industry best practices in healthcare project management to help define the opening?day vision, assess the scope of change, and develop program specific workplans that track progress. Our team delivers detailed activation schedules and comprehensive risk assessment and mitigation strategies. By preparing leadership, staff, and physicians through workflow validation, gap identification, staff orientation, and operational procedure development, we support a timely, safe, and cost?effective activation and a smooth transition into steady?state operations¡ªallowing staff and operations to be fully prepared from opening day onward.
Operational readiness
Operational readiness is the essential planning of all activities that need to happen to support a successful opening day. It¡¯s the process to plan, activate, transition, and operate the facility in a timely, safe, and cost-effective manner. This is conducted in parallel with the facility build and in partnership with the architect, contractors, and vendors, which helps to minimize future changes. This process links together the readiness of the organization¡¯s operations and people with the facility.How we can help
Together, we guide organizations through operational readiness and facility activation across four phases. We align leadership to define success, establish governance, and embed input during conceptual and schematic design. As projects advance through design development and construction, we support journey mapping, workflow validation, equipment procurement and technology planning, and risk mitigation. We then lead activation, move in planning, and post construction stabilization to support a confident transition to state operations. Read MoreOur People
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Donna Rothwell
Senior Principal, Client Solutions
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John Wieser
Senior Principal
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David Schlotzhauer
Principal
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Helena Margiotta
Senior Consultant
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Ken Cameron
Principal
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Dominika Burrows
Consultant, PBS Client Solutions
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Bill Kernohan
Managing Consultant, PBS Client Solutions
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Ben Embir
Senior Consultant, Capital Projects
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Karolina Anastasopoulos
Consultant, Operational Readiness Planning
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Mohammed Abdelaziz
Project Manager
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Regina Fraiya
Principal, Client Solutions
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Shannon Hunt
Consultant, PBS Client Solutions
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