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Transforming asset management: The next evolution in operational strategy

October 07, 2025

Utilities are dealing with aging assets, tight budgets, regulatory pressures, and rising customer demands. Switching from reactive fixes to a smart, data-driven plan is key. There are best practices for asset management.

Join Laith Alfaqih and James Hale as they share how the City of Lorain, Ohio, changed how it manages its assets. This session explores Lorain¡¯s journey to operational excellence, with a focus on using Cityworks and GIS integration to streamline workflows, improve reliability, and optimize resources.

You¡¯ll learn how asset management frameworks, risk analysis, and stakeholder engagement help teams make smarter choices and deliver cost savings. This session also shares practical steps for deploying a CMMS, leveraging 3D visualization for vertical assets, and improving teamwork across departments. The team gives real examples that show the impact on staff engagement, reporting efficiency, and customer service.

  • Laith Alfaqih, PhD, PE, CRL, MIAM, SDRM

    Laith, a principal within Client Enterprise Services, provides support to various sectors and subsectors within ²ÝÝ®´«Ã½ such as water, transportation, aviation, and energy.

    Contact Laith
  • James Hale

    As the regional geographic information system (GIS) practice lead, James creates collaborative teams and applies technology to make clients¡¯ systems more efficient and provide more reliable data.

    Contact James
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